“We upgraded everyone but you to suites,” my cousin texted. I got the poolside single. I called the front desk: “This is Kate Summers—please move my family to standard rooms and cancel their resort credits.” The regional manager arrived when they started complaining
“We upgraded everyone but you to suites,” my cousin texted. I got the poolside single. I called the front desk: “This is Kate Summers—please move my family to standard rooms …
“We upgraded everyone but you to suites,” my cousin texted. I got the poolside single. I called the front desk: “This is Kate Summers—please move my family to standard rooms and cancel their resort credits.” The regional manager arrived when they started complaining Read More